- Please take a moment and confirm that you have selected the correct quantity, size, color, delivery date, and written the correct billing and shipping address.
- If the address you have inputted is incorrect, Glidden Point is not held responsible for delivery of a package to an incorrect address.
- Requests for changes after the orders are placed are not guaranteed.
- We CANNOT deliver items to PO BOXES.
- We cannot guarantee full refunds for any orders cancelled within 24 hours of the ship date.
You can select a desired delivery date, however, please keep in mind that there are factors such as heavy weather and mechanical errors that delivery trucks & planes of FedEx experience can delay a package at any time. Please allow an extra day or two when selecting your delivery date. We pack our packages for multi-day travel in the event of an exception, and we also include time and temperature trackers inside the packages. If a delivery date is not selected, your order will ship on the next available ship day.
We ship FedEx Priority Overnight for all perishable orders, and 2-day for all non-perishable orders to the continental US only. We do not ship to Hawaii, Alaska and Puerto Rico at this time. A signature is not required for delivery.
Currently, all perishable orders are being shipped Wednesday for Thursday delivery except for special ship days for the Holidays. Products must be ordered before 7:00AM EST on Wednesday for same-day shipping. All orders placed after 7:00AM EST on Wednesday will be shipped the following Wednesday, unless a later delivery date is selected.
A NOTE ON SHIPPING
We understand shipping prices have changed within the last year and are doing our best to find the most affordable option. It is no easy feat to get fresh, harvested-to-order oysters out of rural Maine, and we appreciate all of your support and business. We have made an example shipping breakdown, as you will find that a higher oyster count is more cost effective.
REFUND + CANCELATION POLICY
If your package has been compromised upon delivery, or your package got lost, destroyed, damaged or delivered late, please do not discard your package. For refunds to be processed, we require photos of the damaged or compromised package, and a photo of the time and temperature tracker on the bottom of the lid. Please call us at 207-315-7066, or send us an e-mail at firstname.lastname@example.org. Depending on a case-by-case basis, we may reship your package, or issue you a refund. If your package arrives compromised, please take photos so that we can resolve the issue accordingly. We cannot issue full refunds for any orders cancelled within 24 hours of the ship date.