Terms & Shipping Policies

  • Please take a moment and confirm that you have selected the correct quantity, size, color, delivery date, and written the correct billing and shipping address.
  • If the address you have input is incorrect, Glidden Point is not held responsible for delivery of a package to an incorrect address.
  • Requests for changes after the orders are placed are not guaranteed.
  • We CANNOT deliver items to PO BOXES. 
  • We cannot guarantee full refunds for any orders cancelled within 24 hours of the ship date.

You can select a desired delivery date, however, please keep in mind that there are factors such as heavy weather and mechanical errors that delivery trucks & planes of FedEx experience can delay a package at any time. Please allow an extra day or two when selecting your delivery date. We pack our packages for multi-day travel in the event of an exception, and we also include time and temperature trackers inside the packages. If a delivery date is not selected, your order will ship on the next available ship day. 

We ship FedEx Priority Overnight for all perishable orders, and 2-day for all non-perishable orders to the continental US only. We do not ship to Hawaii, Alaska and Puerto Rico at this time. A signature is not required for delivery. 

Currently, all perishable orders are being shipped Wednesday for Thursday delivery except for special ship days for the Holidays. Products must be ordered before 7:00AM EST on Wednesday for same-day shipping. All orders placed after 7:00AM EST on Wednesday will be shipped the following Wednesday, unless a later delivery date is selected.

A NOTE ON SHIPPING

We understand shipping prices have changed within the last year and are doing our best to find the most affordable option. It is no easy feat to get fresh, harvested-to-order oysters out of rural Maine, and we appreciate all of your support and business. We have made an example shipping breakdown, as you will find that a higher oyster count is more cost effective. 

REFUND + CANCELATION POLICY

If your package has been compromised upon delivery, or your package got lost, destroyed, damaged or delivered late, please do not discard your package. For refunds to be processed, we require photos of the damaged or compromised package, and a photo of the time and temperature tracker on the bottom of the lid. Please call us at 207-315-7066, or send us an e-mail at customerservice@gliddenpoint.com. Depending on a case-by-case basis, we may reship your package, or issue you a refund. If your package arrives compromised, please take photos so that we can resolve the issue accordingly. We cannot issue full refunds for any orders cancelled within 24 hours of the ship date. 

FOR YOUR CONSIDERATION 

GLIDDEN POINT BACKWOODS POLICY: Glidden Point is located in rural Maine. Lincoln County, although beautiful, has some gnarly weather. Occasionally our farm loses power due to wind and snow storms, roads are blocked from downed trees, and our harvest area gets shut down due to torrential rain. Honestly, sometimes sh*t just hits the fan, but we make do, deal with it and we carry on because we love where we live. We will always do our best to get your packages to you as quick as possible, but there are things out of our control, such as heavy weather, and mechanical delays related to FedEx's trucks & planes, which may be cause for a possible delay in or loss of packages. In the event of compromised packages, we would be happy to work with you to issue refunds for packages or reship on a case by case basis. 


HOLIDAYS

During the Holidays, our shipping carriers experience a much higher shipping volume, which can cause delays. We always pack our packages for extended travel in the event of an exception.






       





       

      A practical guide to storing, shucking, and serving—with a bit of Maine know-how.

      Whether you’re brand new to oysters or just brushing up, we’re here to help you feel confident every step of the way.

      Storing Your Oysters

      Keep them fresh until it’s time to shuck.

      • Store oysters in the fridge (ideally 35–40°F).
      • Keep them cup side down in a bowl or tray, covered with a damp cloth.
      • No ice, no water—just cool and slightly humid.

      They’ll stay fresh for up to 10 days, but sooner is better if you can swing it.

      How to Shuck

      You don’t need to be a pro—just take your time.

      • Use an oyster knife (not a kitchen knife). Gloves help too.

      • Hold the oyster with the cup side down, hinge facing you.

      • Wiggle the tip of the knife into the hinge, twist gently, and pop.

      • Slide the blade under the oyster to detach it—and you’re ready.

      Need visuals? Check out our video guide on [link or mention where to find it].

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      Serving + Savoring

      Keep it simple, or make it a spread.

      • Serve over crushed ice for a classic touch.
      • Add lemon wedges, a spoonful of mignonette, maybe a dash of hot sauce.
      • Or just eat them plain—our oysters hold their own.

      Planning for a party? A date night? Just treating yourself?

      • Light snack or appetizer: 6 oysters per person
      • Main event: 12–18 per person
      • Oyster lovers or party trays: Go big—36, 50, or even 100-count bags

      Our oysters keep well, so no pressure to eat them all at once (though we won’t judge if you do).