Customer Service : Hours of Operation
9AM-4PM EST Monday-Friday
Can I pick up oysters at the farm?
Online orders are not available for pick up at this time. If you would like to pick up fresh oysters or Glidden Point merchandise, please call us at (207) 579-0034 to see if we have your products in stock!
How do you pack the oysters for delivery?
We pack them in specialty seafood shipper boxes that provide an insultated protection and is eco-friendly. We pack the oysters with foodsafe frozen gel packs so that they stay cool during transport. We also pack them rated for 2-day travel, in the event that there is a shipping delay.
How do I store my oysters?
Keep them in the mesh bag they arrive in, and place them in a bowl in your fridge. Wet a clean dish cloth and drape it over the bowl so they have some moisture. If storing in the fridge for a few days, dampen the dish cloth every day.
How long do oysters last in the refrigerator ?
Ideal temperature is 35-40 degrees, and will be good for 10 days in the refrigerator.
What do I do if I have an issue with my order?
We want you to be happy with your order, as take great pride in the oysters that we grow. If you have any issues, please reach out to us at customerservice@gliddenpoint.com, or give us a call at 207-315-7066 and we will resolve any issues to the best of our abilities.
Still got questions? Contact us today!
Do you sell Pre-shucked oysters?
We do not currently sell pre-shucked oysters. However, we include a how-to-shuck postcard with each oyster order, and if you ever need a hand, there are many resources online, or you could always give us a call. Another great way to consume oysters if shucking is not your thing is to steam, broil and bake in the oven, or put them on the grill. The heat causes them to pop open with no effort!
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at customerservice@gliddenpoint.com